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+44 7355 503889
ValeviaClean is committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website or use our cleaning services.
By accessing our website or submitting your details through our enquiry forms, you agree to the terms outlined below.
We collect personal information that you voluntarily provide when requesting a quote, booking a service, or contacting us. This may include your name, email address, phone number, property postcode, address, number of rooms, and details about requested services.
We may also collect limited technical data automatically when you visit our website. This can include IP address, browser type, device information, and general usage data to help us improve website performance and user experience.
The information you provide is used to:
Respond to enquiries and provide quotes
Schedule and manage bookings
Communicate about appointments and service updates
Process payments where applicable
Improve our services and customer experience
We may occasionally send service-related updates or promotional information. You can opt out of marketing communications at any time by contacting us.
As a short-let turnover cleaning provider, we collect property-specific details such as bedroom count, bathroom count, and requested add-on services in order to generate accurate fixed pricing. This information is used strictly for service delivery and operational purposes.
ValeviaClean does not sell, rent, or trade personal information to third parties. Your information may be shared only with trusted service providers who assist in operating our business, such as payment processors, scheduling tools, or communication platforms. These parties are required to handle information securely and only for necessary operational purposes.
We may disclose information if required to comply with legal obligations or to protect our rights and business interests.
We take reasonable administrative and technical precautions to protect your personal data from unauthorized access, loss, misuse, or disclosure. While we strive to use commercially acceptable means to protect your information, no internet transmission or electronic storage method is completely secure.
We retain personal information only for as long as necessary to provide services, maintain business records, and comply with legal requirements. When information is no longer required, it is securely deleted or anonymised.
Our website may use cookies or similar tracking technologies to improve functionality and understand visitor behavior. Cookies help enhance your browsing experience. You may disable cookies through your browser settings if you prefer.
Our website may contain links to third-party websites for convenience or reference. We are not responsible for the privacy practices or content of external websites and encourage users to review their policies separately.
Depending on your location, you may have the right to request access to the personal data we hold about you, request corrections, request deletion, or object to certain uses of your data. To make a request, please contact us using the details below.
Our services are intended for property owners, hosts, and business clients. We do not knowingly collect personal information from individuals under the age of 16.
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
If you have any questions about this Privacy Policy or how your data is handled, you may contact ValeviaClean at:
Email: valeviaclean@gmail.com
Phone: +44 7355 503889